Refund & Return Policy
We want you to be satisfied with your purchase. Please read our policy carefully.
Order Cancellation
Orders can be cancelled within 12 hours of purchase. After this period, orders may already be processed or shipped.
Returns
We accept returns within 7 days of delivery. Items must be unused and in their original condition.
Non-Refundable Items
The following items are not eligible for refund:
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Perishable or live products
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Digital products
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Custom or special orders
Damaged or Incorrect Items
If you receive a damaged or wrong item, contact us within 48 hours of delivery with photos.
Refund Processing
Conditions for the refund processing:
Provide us with of the Initial payment with the transaction ID clearly visible. Once approved, refunds are processed within 28 days to the original payment method.
Shipping
Customers are responsible for return shipping costs unless the error was ours.
Contact
For any issue, please contact us first:
Email: olivermason467@gmail.com
We are committed to resolving any problem quickly and professionally.
